Privacy Policy

Privacy Policy Last Updated: November, 2023

ChesedChicago (“ChesedChicago”, “we,” or “us,” or “our”) cares about your privacy and recognizes the importance of protecting your personal information. This Privacy Policy (“Policy”) describes the kind of information we may collect during your visit to our website (the “Site”). This Policy does not encompass the personal information we collect from our employees, job applicants, independent contractors, franchises or franchise applicants. By accessing the Site and using our services, you agree to our collection and use of personal data as described herein and agree to our Terms of Use.  

Personal Information We May Collect.

We collect your personal information when you visit our Site, request information about our products or services, provide us with your information at a conference or other event, clicked through links on our Sites to watch or listen to archived events or presentations, or when you voluntarily provided information to us through our web portal, email or phone number. We will continue to collect personal information from the same sources.

The personal information we collect may include your name, contact information, email address, telephone number, account name and password, bank account information, insurance information, age, recordings of customer service calls, and/or videos of you captured on CCTV security cameras installed in our centers.

We may also collect personal information from you automatically, when you visit our Site such as your IP address. We may also collect information such as device and browser type, information about your interaction with our Site and advertisements.


How We May Use Your Personal Information

We use your personal information to provide our services to you, to contact you from time to time (including to provide you with customer support), to provide you with news and other information about ChesedChicago, to facilitate your participation in virtual or in-person meetings, to facilitate payment, and for marketing purposes.

We may also use information about your use of our Site to monitor and improve our Site; for internal business analysis; to prevent fraud, activities that violate our Terms of Use that are illegal; and to protect our rights and the rights and safety of our users or others. 

How We May Share Your Personal Information

We may release non-personal information to publish usage trend reports for the website. We may share your information with service providers that help us operate our business, including through payment processing, managing customer information and providing customer service, facilitating scheduling, facilitating email communications, providing security services, hosting our Site and assistance with other IT-related functions, advertising and marketing, legal and accounting services, among other business functions.

We may also share your personal information as required or permitted by law to comply with a subpoena or similar legal process or government request, or when we believe in good faith that disclosure is legally required or otherwise necessary to protect our rights and property or the rights, property or safety of others, including to law enforcement agencies, and judicial and regulatory authorities. We may also share your personal information with third parties to help detect and protect against fraud or data security vulnerabilities. We may transfer your personal information to a third party in the event of an actual or proposed sale, merger, reorganization of our entity or other restructuring.


Cookies and Analytics

Additionally, information about how you use our website is collected automatically using “cookies”. Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit

When you visit the Site, we may place a “cookie” or other online tracking device (e.g. web beacons) that recognizes you when you visit the Sites. These are used for technical convenience to store information on your computer or other device. For instance, we may use a cookie to store form information that you have entered so that you do not have to enter such information again. You may set your browser to notify you when you receive a cookie. Many web browsers also allow you to block cookies. If you block cookies you may not be able to access certain parts of this website. You can disable cookies from your computer system by following the instructions on your browser or at

We do not use cookies, trackers or otherwise collect personal information about your online activities over time and across different websites when you visit our Site, nor do we allow third parties to do so.

We use Google Analytics to evaluate the use of our website. Google Analytics uses cookies and other identifiers to collect information, such as how often users visit the website, what pages they visit when they do so, and what other websites they visited prior to visiting our website. To learn more about how Google Analytics collects personal information, review Google’s Privacy Policy

Do Not Track

We do not respond to Do Not Track (DNT) header signals at this time. 

California Shine the Light

California Civil Code Section 1798.83, also known as the “Shine the Light” law, permits California residents that have an established business relationship with a business to annually request, free of charge, information about certain categories of personal information a business has disclosed to third parties for those parties’ direct marketing purposes in the preceding calendar year. Separately, we do not disclose personal information to third parties for their direct marketing purposes. 

Personal Information of Minors

Our products and services are not directed to minors under the age of 13 and we do not knowingly collect the personal information of minors under 13. 

How We Keep Your Personal Information Secure

We implement and maintain reasonable security measures appropriate to the nature of the personal information that we collect, use, retain, transfer or otherwise process. Those measures include administrative, physical and technical safeguards to protect the security, confidentiality and integrity of personal information. However, data security incidents and breaches can occur due to a variety of factors that cannot reasonably be prevented; therefore, our safeguards may not always be adequate to prevent all breaches of security. 

Other Websites and Social Media Buttons

Our Site may contain links to other websites or social media buttons. We are not responsible for the privacy practices or the content of those websites or social media platforms. This Privacy Policy applies only to our business and the personal information we collect. 

Changes to This Policy

We will review and update this Policy as required to keep current with rules and regulations, new technologies and security standards. We will post those changes on the website or update the “last updated” date of the Privacy Policy. If the changes are material, you will be notified via email or a notice on our website. 


We want our communications to be accessible to people with disabilities. To make accessibility-related requests or report barriers, please contact us at 

Contact Us

If there are any questions regarding this Policy or to request a copy of this Policy in another format you may contact us using the information below.
(847) 679-7799
7045 N. Ridgeway Ave.

Lincolnwood, IL 60712





The ChesedChicago website, (the “Service”) is operated and owned by ChesedChicago (“ChesedChicago” and including, "we", "us", or "our"). By using the Service, you agree, without limitation or qualification, to be bound by these terms and conditions of use (the “Terms of Use”) and the ChesedChicago Privacy Policy (the “Privacy Policy”) incorporated herein by reference.

Where permitted by applicable law, we reserve the right to modify or revise these Terms of Use, in our sole discretion, at any time. By downloading and/or using the Service, you agree to be bound by these Terms of Use and to comply with any applicable laws and regulations. We recommend that Service users periodically review the most up-to-date version of the Terms of Use.

If you do not agree with all of these Terms of Use, please do not use our Service. 

We do not guarantee that the Service, or the Contents (as described in more detail below), will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of the Service without notice. We will not be liable to you if for any reason the Service is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to the Service. You are also responsible for ensuring that all persons who access the Service through your internet connection or using your device are aware of these Terms of Use and other applicable terms and conditions, and that they comply with them. 

The materials provided on the Service are protected by applicable law, including, but not limited to, United States copyright laws and international treaties. 

Personal Information

The personal information you submit to us and that we collect from you is governed by  ChesedChicago’s Privacy Policy. To the extent that there is any inconsistency between these Terms of Use and the Privacy Policy, the Privacy Policy shall govern. You are responsible for providing information that is accurate, current and complete. 

If you provide information that is not accurate, current or complete, or if we have reason to believe that information you provided is not accurate, current or complete, we may, in our sole discretion, prohibit you from any and all future use of the Service.


Use Restrictions

The Service and the content included on the Service, such as text, graphics, source code, images, videos, photographs, illustrations, trademarks, trade names, service marks, logos, information obtained from our licensors, and other materials (collectively the “Contents”) is protected by intellectual property laws in both United States and foreign jurisdictions. Ownership of the Contents, i.e, ownership of all intellectual property rights in such Contents, remains with us or our licensors and/or partners. All rights not expressly granted herein are reserved to us and our licensors. If you violate any of these Terms of Use, your permission to use the Contents automatically terminates and you must immediately destroy any copies you have made of any portion of the Contents. 

Any use of the Contents not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws. 

Except as otherwise stated herein, you may not, without our written permission, “mirror” any Contents contained on the Service or any other server and you agree not to reproduce, duplicate, copy, sell, resell, distribute, post, transmit or exploit for any commercial purpose any portion of the Service or the Contents other than as expressly authorized by us in writing. You may not use the Service for any purpose that is unlawful or prohibited by these Terms of Use, including to defame, harass, stalk, threaten, abuse or otherwise violate the rights of a third party as defined by applicable law. 

Any special rules for the use of other items provided on the Service may be included elsewhere within the Service and are incorporated into these Terms of Use by reference. The use of the Contents on any other site or in a networked computer environment for any purpose is prohibited. 

You may not use the Service in any manner that could damage, disable, overburden or impair the Service, or interfere with any other party’s use and enjoyment of the Service. You may not attempt to gain unauthorized access to the Service through hacking or any other means. 

You may not reverse engineer any aspect of the Service or do anything which might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of the Service. You may not attempt to circumvent any content-filtering techniques we employ or attempt to access any area of the Service that you are not authorized to access. You may not develop any third-party applications that interact with the Service without our prior written consent, including any scripts designed to scrape or extract data from the Service. 

We reserve the right, in our sole discretion, to terminate your access to the Service, or any portion thereof, at any time, without prior notice of any kind.

If, for any reason, you create any derivatives, modifications or improvements to the Contents and/or Service ("Derivatives"), all right, title and interest (including existing and future intellectual property rights) in such Derivatives ("Derivative Rights") vest in us immediately upon creation. You hereby assign to us with full title guarantee all right, title and interest in all such Derivative Rights. You represent and warrant that use by us or our licensees of the Derivative Rights will not infringe the intellectual property rights or other rights of any third party. You must do all things and sign all documents necessary or desirable to give effect to this paragraph. 

Hyperlinks from the Service

The Service may contain hyperlinks to other websites and webpages (including websites and webpages on which you may make purchases) (“Third-Party Pages”), as well as to text, graphics, videos, images, music, sounds, applications and information belonging to or originating from other third-parties (collectively, “Third-Party Applications”). We do not investigate, monitor, control or review any Third-Party Pages or Third-Party Applications to ensure their accuracy, completeness, or appropriateness. 

We are not responsible for the Third-Party Pages or any Third-Party Applications accessed through the Service. The inclusion of any hyperlinks to any Third-Party Pages or Third-Party Applications on the Service does not indicate our approval or endorsement thereof. If you choose to leave the Service to access any Third-Party Pages or Third-Party Applications, you do so at your own risk. You take full responsibility for using, purchasing or refraining from purchasing and goods or services contained on such Third-Party Pages or Third-Party Applications. If you do purchase goods or services from such Third-Party Pages or Third-Party Applications please read their contractual terms carefully before making such purchase. Remember, your contract for those goods or services will be with that third party and not with us.

When you use Third-Party Pages or Third-Party Applications, any personal information you provide will be dealt with under such third party's privacy policy. 

Some of the links included on our Service might be affiliated links. These links may result in us receiving a fee or commission as a consequence of you clicking through to Third-Party Pages or Third-Party Applications or purchasing goods or services from them. 

No Reliance on Information

The material and Contents on the Service are provided for general information only. It is not intended to amount to advice on which you should rely. You should obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Service. Although we make reasonable efforts to update the information on the Service, we make no representations, warranties or guarantees, whether express or implied, that the information and/or Contents on the Service is accurate, complete or up-to-date. 


In case of any disputes between us that cannot be resolved through informal discussions, you agree to submit such disputes to a neutral arbitration organization appointed by the American Arbitration Association and in accordance with the Federal Arbitration Act. The arbitrator’s decision and award is final. You and we also both agree not to disclose the contents of the arbitrator’s decisions related to the arbitration to anyone (except as required by law or for the purposes of enforcement or appeal of the arbitration award). 

Arbitration will cover all disputes and claims regarding these Terms of Use, including tort claims, direct claims, or indirect claims. The arbitrator can issue rulings on any substantive or procedural issues arising in the dispute, including the scope of the dispute. This arbitration clause will continue to be valid even if these Terms of Use are no longer valid for some reason. 

If you have a claim or dispute, you must contact us first, so we can try to resolve the matter. You agree to give us 60 days to try to resolve the dispute before requesting arbitration. The arbitration of any dispute or claim will follow the relevant rules of the American Arbitration Association as modified by these Terms of Use.

If you and we have to participate in arbitration of disputes between us, such arbitration shall take place in Chicago, Illinois. The arbitrator may not award relief in excess of or contrary to what these Terms of Use provide, order consolidation or arbitration on a class-wide or representative basis, award punitive or consequential damages or any other damages aside from the prevailing party’s actual damages, or order injunctive or declaratory relief, except that the arbitrator may award on individual basis damages required by statute and may order injunctive or declaratory relief pursuant to an applicable consumer protection statute. Judgment on any arbitration award may be entered in any court having proper jurisdiction. If any portion of this arbitration section is determined by a court to be inapplicable or invalid, then the remainder shall still be given full force and effect. 

There shall be no right or authority for any claims subject to this arbitration section to be arbitrated on a class action or consolidated basis or on bases involving claims brought in a purported representative capacity on behalf of the general public (including, but not limited to, as a private attorney general). 

You must contact us within one year of the date of the event or facts giving rise to a dispute or you will have waived the right to pursue a claim based on such event or facts. 


Class Action Waiver

Any arbitration will be on an individual basis. By using our Services, you agree that you cannot make “class action” claims. 

Unless both you and we agree, the arbitrator cannot group claims together.   

Our Liability and Liability of our Licensors and Partners

The use of the Service and/or the Contents is at your own risk. The Contents of the Service could include technical inaccuracies or typographical errors. 

We may update the Service and/or may change the Contents at any time. However, please note that any of the Content on the Service may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that the Service, or any of the Contents on it, will be free from errors or omissions.

To the maximum extent permitted by applicable law, in no event shall we be liable for any direct, indirect, punitive, incidental, special, or consequential damages or any damages whatsoever, including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Service, arising out of any other websites linked to on our Service, or any information, software, products, services, or related graphics obtained through the Service, whether based on contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of damages. 

Except as otherwise expressly permitted herein, you agree not to use the Service for any commercial or business purposes, and subject to applicable law we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity arising out of or related to your use, or the performance of the Service.

To the extent permitted by applicable law, we exclude all conditions, warranties, representation or other terms which may apply to the Service or any Contents on them, whether express or implied. 

Nothing in these Terms of Use excludes or limits our liability for death or personal injury arising from negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.


You will be responsible for and will be liable to us and indemnify us against any loss or damage suffered by us as a result of: (a) your use of the Service and/or Contents other than as permitted under these Terms of Use; and/or (b) your breach of these Terms of Use. 

You agree to indemnify us in full against any third party liabilities, claims, costs, loss or damage incurred as a result of any breach by you of these Terms of Use.



We make no claims that the Contents and/or Service are appropriate or may be downloaded and/or used outside of the United States of America. Access to and use of the Service and/or Contents may not be legal by certain persons or in certain countries. 

If you access, use and/or download the Service and/or Contents from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.

The following provisions survive the expiration or termination of these Terms of Use for any reason whatsoever: Our Liability and Liability of our Licensors and Partners, No Reliance on Information, Use Restrictions, Submission of Ideas, Indemnity, Purchases, Viruses, Trade Marks, Applicable Laws, Waiver and Severability, and Complete Agreement.


Applicable Laws

Subject to the provisions of applicable law, these Terms of Use are governed in accordance with the laws of Illinois, United States of America, without regard to its conflict of law provisions. 

Waiver and Severability

If any provision of these Terms of Use is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect. No waiver of any of these Terms of Use shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

 Notice and Take Down Procedures

If you believe the Contents (or any part thereof) accessible on or from the Service infringes your intellectual property rights, you may request removal of those materials (or access thereto) from the Service by contacting us (address identified below) and providing the following information:

  • identification of the work that you believe to be infringed. Please describe the work, and where possible include a copy or the location (e.g, URL) of an authorized version of the work;

  • identification of the Content that you believe to be infringing your intellectual property rights and its location. Please describe the Content, and provide us with its URL or any other pertinent information that will allow us to locate the Content;

  • your name, address, telephone number, and (if available) email

  • a statement that you have a good faith belief that the complained-of use of the work is not authorized by the intellectual property rights owner, its agent, or the law;

  • a statement that the information you have supplied is accurate, and indicating that “under penalty of perjury,” you are the intellectual property rights owner or authorized representative of the intellectual property rights owner;

  • a signature or the electronic equivalent from the intellectual property rights owner or authorized representative of the intellectual property rights

Our address for intellectual property rights issues relating to the Service is as follows:

7045 N. Ridgeway Avenue
Lincolnwood, IL 60712

In an effort to protect the rights of intellectual property rights owners, we maintain a policy for the termination, in appropriate circumstances, of users of the Service who are repeat infringers.   

Copyright and Trade Marks

Unauthorized use of any of our trademarks, service marks or logos is prohibited, and may be a violation of federal and state trademark law. 


We do not guarantee the Service will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform in order to access and use the Service. You should use your own virus protection software. 

You must not misuse the Service by knowingly introducing viruses, trojans, worms, logic bombs or other material, which is malicious or technologically harmful. You must not attempt to gain unauthorized access to the Service, the server on which the Service is stored or any server, computer or database connected to the Service. You must not attack the Service via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you may be committing a criminal offence under applicable law. We will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Service will cease immediately. 

Complete Agreement

Except as expressly provided in a particular notice or disclaimer posted by or on behalf of ChesedChicago on the Service, these Terms of Use, including the Privacy Policy, constitute the entire agreement between you and us with respect to the use of the Service and Contents. 

Contact Us

To contact us, please email